How Martech Platforms Can Avoid BFCM Nightmares

Martechs working the holidays for BFCM

There’s a lot of pressure during Black Friday and Cyber Monday (BFCM). All too often, the pressure finds its way back to the platforms helping brands deliver important messages. 

Shoppers are under pressure to snatch up the best deals before time or inventory runs out. Retailers are under pressure to earn attention and drive sales. But the people at Martechs might feel more pressure than anyone else. 

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Customer Communication and the Generations: Does Age Matter?

Generations on their smartphones

People love boxing the world up into neat little packages and so do businesses. It helps everyone make sense of this unpredictable thing called life – or consumer behavior – whatever the case may be.

An easy and often useful way to categorize others is by their age group or generation. Discussing what baby boomers, millennials, Gen-Z, and now Gen Alpha want is always a hot topic. (Sorry, Gen Xers. Forgotten again. You too, of course.) So, how much does the age of a customer impact the way your business communicates with them? Does choosing the right channel matter at all? Let’s look at some findings from Sinch’s new report, The state of customer communications.

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Key Takeaways from The Path to Email Engagement 2024

Engage emails with hearts and balloons

Increasing engagement is like the holy grail of email marketing. How many times have you launched a campaign you thought would generate tons of clicks and conversions only to have it fall flat?

Maybe you’ve even said to yourself, “What is it these people want from us?” Here at Sinch Mailjet, we decided to ask consumers how they use email as well as what gets them to opt-in, open, and engage with what’s delivered to their inboxes.

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Electrostatic Intervention Technology: An Effective and Efficient Future for Food Safety

Publication: Food Safety Tech
Client: Birko Corp
Original article

This ghostwritten contributed article highlighted an important, groundbreaking innovation for the client. It was meant to help raise awareness about new food safety technology, yet because it was not an advertorial, we also had to avoid being promotional, focusing instead on research behind the technology.

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How Environmental Monitoring Helps Ready-to-Eat Processors Stop Food Contamination in its Tracks

Client: Birko Corp
Original article

A ready-to-eat (RTE) food processing facility with a strong food safety plan will start by implementing principles of sanitary design and follow up with documented procedures for cleaning and sanitation.

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Case Study: How Child-Guard® Became a Child-Resistant Solution for Flexible Packaging

Client: Fresh-Lock
Original article

The growth of flexible packaging is impressive, and it shows no sign of slowing down. The stand-up pouch in particular is convenient for the consumer, cost-effective for the manufacturer, and offers sustainability benefits.

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10 Places Where Pathogens Hide in Fresh Cut & Produce Processing Plants

Client: Birko Corp.
Original article

A good police detective knows where the bad guys like to hang out, and those who are smart about food safety risks know the most likely places to find microbial contamination in a food processing facility. Do you know where to search for pathogens in your plant?

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Ask the Experts: How does integrating behavioral health with primary care make a difference?

Client: Security Health Plan (HRPlaybook)
Original article

It has been a long time coming, but the hearts and minds of the medical community are opening to the idea of considering and treating mental and physical health simultaneously.

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Entering the Age of eCommerce with the Right Supply Chain Strategy

Client: Menasha Packaging
Original article

The writing has been on the wall for some time, but now it’s quite clear that online shopping is more than just a footnote or a hot consumer trend. In the not-too-distant future, shoppers will be able to order just about anything they need on the internet, and in many cases, they’ll get it in a matter of hours.

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Drill vs. Treat: Fixing Well Water Quality Issues

installing a water well

Publication: National Driller
Client: Water-Right Group
Original article

This ghostwritten contributed article established expertise and thought leadership for the client, helping the audience understand when water treatment skills come in handy. The client also had a goal of recruiting more well drillers to sell its residential water treatment products.

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Breaking it Down | How Decomposition and Microservices Make Cloud Migration Easier

elephant in IT cloud infrastructure

Client: OneNeck IT Solutions
Original article

How do you eat an elephant? One bite at a time.

Taking on a cloud migration project can feel almost as overwhelming as grabbing a fork and attempting to consume a pachyderm-sized meal. You’re fully aware of all the potential benefits of moving to the cloud, but you’re also staring at all the hills your organization will need to climb before getting to that point.

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